Terms & Conditions

Charter Business Services Pty Ltd

Last updated: 2026

Introduction

Welcome to the website of Charter Business Services Pty Ltd (Charter Business Services, we, us or our).

These Terms & Conditions govern your access to and use of our website, www.charterbusiness.com.au.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the website.

About Our Services

Charter Business Services provides business support services, including business advisory, accountancy and bookkeeping support, strategic business assistance, finance application support and introductions to lenders.

Our finance-related services may include assisting clients to prepare documentation, understand application requirements and engage with potential finance providers.

Charter Business Services does not directly provide loans or guarantee the availability, approval or terms of any finance facility.

Any finance application is subject to the relevant lender's assessment, eligibility criteria, credit policies and approval processes.

General Information

Information provided on this website is intended for general information purposes only.

While we endeavour to ensure that the information is accurate and current, we do not guarantee its completeness, accuracy or suitability for any particular circumstances.

Website content should not be relied upon as personalised financial, taxation, accounting, legal or investment advice.

Any recommendations or professional services provided to clients will depend on their individual circumstances and the scope of an agreed engagement.

Finance Applications and Lender Introductions

Where we assist with finance applications or introduce clients to lenders:

Finance approval is not guaranteed.
Lending decisions are made independently by the relevant lender.
Interest rates, fees, security requirements and loan conditions are determined by the lender.
Clients are responsible for reviewing and understanding the terms of any proposed finance arrangement.
Additional information or documentation may be required during the application process.

Where applicable, the role of Charter Business Services, any relevant referral arrangements, fees and the identity of the appropriately licensed credit service provider will be disclosed separately.

Client Engagements

Submitting an enquiry through our website does not automatically establish a professional adviser-client relationship or create an obligation for Charter Business Services to provide services.

Any formal engagement will be subject to separate arrangements, including confirmation of the scope of services, applicable fees and responsibilities.

These website Terms & Conditions do not replace any separate client engagement agreement or service contract.

Information Provided by You

When contacting Charter Business Services or requesting assistance, you agree to provide information that is accurate and complete to the best of your knowledge.

You should not provide confidential financial records or sensitive personal information through the general website contact form unless specifically requested through an appropriate communication channel.

We handle personal information in accordance with our Privacy Policy and applicable legal requirements.

Intellectual Property

Unless otherwise stated, the content, branding, text, graphics and other materials displayed on this website are owned by or licensed to Charter Business Services Pty Ltd.

You may view and use website content for personal or internal business information purposes.

You must not reproduce, distribute, modify or commercially exploit website content without prior written permission, except where permitted by law.

Third-Party Websites and Services

Our website may contain links to third-party websites, including lenders, service providers and professional resources.

These links are provided for convenience and information purposes.

Charter Business Services does not control third-party websites and is not responsible for their content, availability, privacy practices or terms of use.

Limitation of Liability

To the extent permitted by law, Charter Business Services excludes liability for loss or damage arising from reliance on general website information, website interruptions or inaccuracies in website content.

Nothing in these Terms & Conditions excludes, restricts or modifies any rights, guarantees or remedies that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

Privacy and Confidentiality

We respect the confidentiality of information provided to us and take reasonable steps to protect personal information.

Our collection, use and handling of personal information are described in our Privacy Policy.

Any additional confidentiality obligations relating to professional engagements may be addressed in separate client agreements.

Changes to These Terms

We may amend these Terms & Conditions from time to time to reflect changes in our website, services or applicable legal requirements.

Updated terms will be published on this website.

Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.

Any disputes relating to the use of this website will be subject to the jurisdiction of the courts of New South Wales, subject to applicable law.